Viagogo
I need help urgently please

Daniela A
Empresa reclamada: Viagogo

Hello, i had a problem with the tickets of Tomorrowland i bought yesterday the problem was that i put my address in france, but i will not be there when they arrived so i want to change the address or just pick up them in belgium in ups. I just talk with people of ups and they told me i had to contact with viagogo and you have to authorised to let the box in belgium and not make the tracking to france. So can you please help me to contact them? or what else i can do??? i can go the belgium on thursday and pick up them but not in france because it’s impossible for me to go there and take them and come back again to belgium.
please help me
tracking number: 1z5734rr0497420228

Hello, i had a problem with the tickets of <a href="/tomorrowland">Tomorrowland</a> i bought yesterday the problem was that i put my address in france, but i will not be there when they arrived so i want to change the address or just pick up them in belgium in ups. I just talk with people of ups and they told me i had to contact with viagogo and you have to authorised to let the box in belgium and not make the tracking to france. So can you please help me to contact them? or what else i can do??? i can go the belgium on thursday and pick up them but not in france because it’s impossible for me to go there and take them and come back again to belgium. please help me tracking number: 1z5734rr0497420228