Puma
Never receive my package

Ana V
Empresa reclamada: Puma

I placed an order over 2 weeks already and the delivery date has changed three times, i contacted Fedex and they said that there is a problem but the only ones that can get information are the company i called the company already 3 times and they said that i will need to wait whatever fedex takes and that they won't call anybody. The worst customer service and the worst waiting time to get the package. After they take all that time they “offer” to you to pay more! if you want to get your package sooner even though i am already waiting for it for 15 days. There is also no money return just “wait whatever it takes” or “sorry”... No money! no package!!

I placed an order over 2 weeks already and the delivery date has changed three times, i contacted <a href="/fedex">Fedex</a> and they said that there is a problem but the only ones that can get information are the company i called the company already 3 times and they said that i will need to wait whatever fedex takes and that they won't call anybody. The worst customer service and the worst waiting time to get the package. After they take all that time they “offer” to you to pay more! if you want to get your package sooner even though i am already waiting for it for 15 days. There is also no money return just “wait whatever it takes” or “sorry”... No money! no package!!