Flybondi

Flybondi no responde a reclamos!!

Hasta hoy, flybondi no me respondio.

email del 15 de enero [números]:

i had booked the following services:

11.01.19 12:55 flight pdp-cor (2 pax) i0ml6q
11.01.19 apartment in cordoba
12.01.19 06:30 flight cor-mdz (2 pax) vpregm

on thursday, 10.01.19, i received an sms with the information that the departure had changed to 17:35, without stating a date!!

the next day, 11.01.19, i tried to do the online check-in and only then realized, that the flight had departed a day before.

only then i discovered on the below email, that the flight to cordoba was Advanced by one day, sent not even 4 hours before departure!!!

at the time of the sending of your messages (10.01.19 at 13:47), we were sitting in a bus from punta del diablo to maldonado, with no chance to reach the flight within time.

at the end, we had to book a new flight and an additional night in punta del este for the night of the 11.01.19 and flew back to mendoza on 12.01.19.

we claim the following full compensation:

11.01.19 u$ 90 hotel palmera in punta del este
12.01.19 u$ [números] flight pdp-mdz with Aerolineas Argentinas (2 pax)
12.01.19 u$ [números] compensation for extra work

total u$ [números]

Hasta hoy, flybondi no me respondio.

email del 15 de enero [números]:

i had booked the following services:

11.01.19 12:55 flight pdp-cor (2 pax) i0ml6q
11.01.19 apartment in cordoba
12.01.19 06:30 flight cor-mdz (2 pax) vpregm

on thursday, 10.01.19, i received an sms with the information that the departure had changed to 17:35, without stating a date!!

the next day, 11.01.19, i tried to do the online check-in and only then realized, that the flight had departed a day before.

only then i discovered on the below email, that the flight to cordoba was Advanced by one day, sent not even 4 hours before departure!!!

at the time of the sending of your messages (10.01.19 at 13:47), we were sitting in a bus from punta del diablo to maldonado, with no chance to reach the flight within time.

at the end, we had to book a new flight and an additional night in punta del este for the night of the 11.01.19 and flew back to mendoza on 12.01.19.

we claim the following full compensation:

11.01.19 u$ 90 hotel palmera in punta del este
12.01.19 u$ [números] flight pdp-mdz with Aerolineas Argentinas (2 pax)
12.01.19 u$ [números] compensation for extra work

total u$ [números]

Flybondi Representante de Flybondi  propuso una solución: 

Buenas tardes,

Con el fin de poder ayudarte te pedimos que nos escribas a hola*flybondi.com.

Saludos!

10 de Marzo a las 19:00 hs.
Norbert A 

Email sent from
norbert.aellen*ritz.edu

11 de Marzo a las 11:43 hs.
Norbert A  Solución rechazada: 

So far no agreement.

13 de Marzo a las 14:04 hs.
Norbert A  Solución rechazada: 

So, flybondi has responded 1 time to my numerous messages.
They are ONLY willing to compensate the cost of their lost flights.
I asked them multiple times, how much that would be - NO RESPONSE!
This company has simply NO SERVICE ATTITUDE

20 de Marzo a las 18:33 hs.
Norbert A  Solución rechazada: 

no contestan mis mensajes, INCREIBLE!!!

26 de Marzo a las 19:44 hs.
Flybondi Representante de Flybondi 

La empresa considera que el reclamo fue solucionado. Quedamos a la espera de la confirmación de Norbert A

21 de Mayo a las 14:55 hs.

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