Hotelbeds.Com

Transfer issue

I'm complaining about my transfer from barcelona airport to lloret de mar on 31/04/2019 as we were abt 15miles from our hotel the driveshaft on the bus broke an we wer left stranded jus put of the bus an left at side of road. As i had my daughter an 2 year old grandson i wasn't prepared to wait on another bus coming for us so i had to call a taxi to teach our destination fortunately the bus had stopped wen the incident happened i dread to think of what could have happened if we had still had been on the motorway. The bus wasn't road worthy an i would like a full refund for my transfer plus the taxi fare if soneine could contact me i would appreciate it thank you

I'm complaining about my transfer from barcelona airport to lloret de mar on 31/04/2019 as we were abt 15miles from our hotel the driveshaft on the bus broke an we wer left stranded jus put of the bus an left at side of road. As i had my daughter an 2 year old grandson i wasn't prepared to wait on another bus coming for us so i had to call a taxi to teach our destination fortunately the bus had stopped wen the incident happened i dread to think of what could have happened if we had still had been on the motorway. The bus wasn't road worthy an i would like a full refund for my transfer plus the taxi fare if soneine could contact me i would appreciate it thank you
PAULINE M  Solución rechazada: 

No solution I'm still waiting for reply to my email regarding compensation noone has, contacted me about it yet

09 de Abril a las 7:29 hs.Responder
PAULINE M  Solución rechazada: 

No I haven't received any email from hotel bed for a solution

20 de Abril a las 13:06 hs.Responder
PAULINE M  Solución rechazada: 

Hotel beds did not contact me to solve the issue

05 de Mayo a las 7:30 hs.Responder

Empresas más buscadas