Agoda

Nos han cobrado dos veces el mismo viaje

I called agoda already several times with no success. we wrote them also. they charged us twice for the same trip. we had no other confirmation, not other email confirmation. Only one trop. Anyway, it is does not matter because the problem if agoda charged the same people twice and they should fix it up right now we are only one family. There is only one trip from the 7th of december. There is only one hotel. But agoda charge us twice. so, it is very easy to check agoda charged us twice for the same and only trip to the same people. check it with the hotel, please, and today we want the money back.