Buenas noches, ingresé mis datos de la tarjeta para reservar un hotel…
I called agoda already several times with no success.
we wrote them also.
they charged us twice for the same trip.
we had no other confirmation, not other email confirmation. Only one trop. Anyway, it is does not matter because the problem if agoda charged the same people twice and they should fix it up right now
we are only one family. There is only one trip from the 7th of december. There is only one hotel. But agoda charge us twice.
so, it is very easy to check agoda charged us twice for the same and only trip to the same people.
check it with the hotel, please, and today we want the money back.
I called agoda already several times with no success.
we wrote them also.
they charged us twice for the same trip.
we had no other confirmation, not other email confirmation. Only one trop. Anyway, it is does not matter because the problem if agoda charged the same people twice and they should fix it up right now
we are only one family. There is only one trip from the 7th of december. There is only one hotel. But agoda charge us twice.
so, it is very easy to check agoda charged us twice for the same and only trip to the same people.
check it with the hotel, please, and today we want the money back.
Ayudá a otros usuarios comentando y proponiendo soluciones
Buenas noches, ingresé mis datos de la tarjeta para reservar un hotel…
Me deben dinero, me sacaron dinero de mi cuenta y no lo devuelven.
La solicitud fue cancelada ya por ustedes, fijense que figura eso en …
Hi Pablo!
04 de Diciembre a las 12:53 hs.ResponderThanks for contacting us.
We have located your booking and we have sent you a mail to the registered email address. Note that we are working on your request. Please review your inbox and respond if you require additional help.
Regards,
Renato
No me dan solución. Solo nos marean con respuestas que reconocen el problema pero lo trasladan a una tercera parte sin información
09 de Diciembre a las 4:59 hs.ResponderNo avanzamos en la solución con Agoda. No hacen nada
09 de Diciembre a las 5:00 hs.ResponderHola Pablo,
09 de Diciembre a las 12:35 hs.ResponderSe ha escalado su caso al equipo relevante, y pronto le contactarán. Gracias por su paciencia.
Saludos
^Renato
Seguimos sin ninguna solución. No hemos podido disfrutar de las vacaciones por este problema.
09 de Diciembre a las 23:57 hs.Responder