To whom it may concern,
when i tried to book my ticket to bogota-medellin-bogota for 26.06.[números] after filling in all the information, including credit card, the final page appeared with the message of “page no found” (i have a print screen of it if needed). According to my bank i was not charged at that moment so i decided to try the same booking again which resulted in the same action. In 20 minutes i received both reservations on my email (vco-[números] and vco-[números]) and my bank informed me about double payment. You can verify that both are for the same flight and the same name. I`ve been contacting you by means of different chats/emails/requests for the last two months, eight emails in total. Unfortunately, there is still no answer from your side.
looking forward to hearing from you.
kateryna tyzhuk
To whom it may concern,
when i tried to book my ticket to bogota-medellin-bogota for 26.06.[números] after filling in all the information, including credit card, the final page appeared with the message of “page no found” (i have a print screen of it if needed). According to my bank i was not charged at that moment so i decided to try the same booking again which resulted in the same action. In 20 minutes i received both reservations on my email (vco-[números] and vco-[números]) and my bank informed me about double payment. You can verify that both are for the same flight and the same name. I`ve been contacting you by means of different chats/emails/requests for the last two months, eight emails in total. Unfortunately, there is still no answer from your side.
looking forward to hearing from you.
kateryna tyzhuk
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22 de Agosto a las 8:10 hs.Responder