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Booking confirmation not received

Blanca F
Empresa reclamada: Tripmonster

Hello, i purchased a zurich-cairo 2 way ticket 19-28 november, i have already been charged for it however i never received a booking confirmation. Please assist.
payment confirmation: 19290085

Hello, i purchased a zurich-cairo 2 way ticket 19-28 november, i have already been charged for it however i never received a booking confirmation. Please assist. payment confirmation: 19290085

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Tripmonster Representante de Tripmonster

Dear customer,

Thank you for sharing your experience with us and providing your booking details.

One of our agents is going to have a look at your case and come back to you with further details.

Should you have any further requests, you can follow up by e-mail with our colleagues from Advanced Customer Support team.

Thanks

19 de Octubre a las 10:49 hs.Responder

Tripmonster Representante de Tripmonster

Dear customer,

We have been informed that our colleagues from Advanced Customer Support team has contact you about your query. All the information has been sent by e-mail to the same address you indicated in the purchase process.

We kindly ask you to follow up with them through the e-mail thread that is already opened with the e-mail address used in the booking process.

Thanks and regards

20 de Octubre a las 13:12 hs.Responder

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