Dear sirs
we have made a double reservation because we haven’t received still the mail answer for the first reservation.the hotel cannot make the refund, please we ask you to give us a solution for this problem. We don’t want to pay twice, we are now in the hotel. The only mail answer we received was:
confirmation number: [números]
pin code: [números] null
thank you very much for your help
gustavo nizzo
Dear sirs
we have made a double reservation because we haven’t received still the mail answer for the first reservation.the hotel cannot make the refund, please we ask you to give us a solution for this problem. We don’t want to pay twice, we are now in the hotel. The only mail answer we received was:
confirmation number: [números]
pin code: [números] null
thank you very much for your help
gustavo nizzo
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