Thrifty

Estafa al rentar un auto y tener que abonar seguros no obligatorio

Dear friends: on 06/12/[números] i rented a car at the airport with ldw insurance included in my reservation, but the rrc staff in miami told me that i should also pay for the lis tracking, which is mandatory in the state of florida ''. As i was coming from an exhausting trip, i did not want to discuss with his agent, but today i found that insurance was not mandatory in florida and i had to pay u $ s [números] more. I request that this value be returned to me or not be billed on my visa card.
from already thank you very much
regards
omar
rental record # [números]
license fl ldgr27



estimados amigos : el 12/06/[números] alquile un auto en el aeropuerto con seguro ldw incluido en mi reserva, pero el personal del rrc de miami me dijo que debia ademas pagar el seguto lis ´´que es obligatorio en el estado de la florida´´. Como llegaba de un viaje agotador no quise discutir con su agente, pero hoy ya de regreso encontre que ese seguro no es obligatorio en florida y tuve que abonar u$s [números] de mas. Solicito se me devuelva ese valor o bien no sea facturado en mi tarjeta visa.
desde ya muchas gracias
saludos
omar
rental record #[números]
license fl ldgr27
hello thrifty, i consider them a serious company, but it does not seem serious
i am telling you that the miami rcc employee told me that the lis is a compulsory insurance "and i could not decline it.
so as i ask you: verify if the same occurs with other people who rented cars that day with the same agent of your office as i have a discussion for the same theme as the mio.
i ask for a quick response, thank you very much
01:26
omar, the charges have been found to be valid. Thank you for reaching out and for allowing us to review your concerns. -mark

Dear friends: on 06/12/[números] i rented a car at the airport with ldw insurance included in my reservation, but the rrc staff in miami told me that i should also pay for the lis tracking, which is mandatory in the state of florida ''. As i was coming from an exhausting trip, i did not want to discuss with his agent, but today i found that insurance was not mandatory in florida and i had to pay u $ s [números] more. I request that this value be returned to me or not be billed on my visa card.
from already thank you very much
regards
omar
rental record # [números]
license fl ldgr27



estimados amigos : el 12/06/[números] alquile un auto en el aeropuerto con seguro ldw incluido en mi reserva, pero el personal del rrc de miami me dijo que debia ademas pagar el seguto lis ´´que es obligatorio en el estado de la florida´´. Como llegaba de un viaje agotador no quise discutir con su agente, pero hoy ya de regreso encontre que ese seguro no es obligatorio en florida y tuve que abonar u$s [números] de mas. Solicito se me devuelva ese valor o bien no sea facturado en mi tarjeta visa.
desde ya muchas gracias
saludos
omar
rental record #[números]
license fl ldgr27
hello thrifty, i consider them a serious company, but it does not seem serious
i am telling you that the miami rcc employee told me that the lis is a compulsory insurance "and i could not decline it.
so as i ask you: verify if the same occurs with other people who rented cars that day with the same agent of your office as i have a discussion for the same theme as the mio.
i ask for a quick response, thank you very much
01:26
omar, the charges have been found to be valid. Thank you for reaching out and for allowing us to review your concerns. -mark

omar H  Solución rechazada: 

THTIFTY INSISTE EN QUE NO PUEDEN VALIDAR MI QUEJA YA QUE ACEPTÉ EL SEGURO ´´LIS ´´ SEGUN CONSTA EN EL CONTRATO, PERO NO QUIEREN ENTENDER QUE ESE SEGURO LO TOMÉ YA QUE EL EMPLEADO DE LA RENTADORA ME INFORMÓ QUE LOS SEGUROS ´´LIS ´´SON OBLIGATORIOS SINO NO ME PODIA RENTAR EL AUTO

23 de Julio a las 18:50 hs.
omar H  solución recibida: 

La empresa me va a devolver los costos del seguro mal contratado realmente se comportó muy bien

04 de Agosto a las 14:57 hs.

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