Just Answer

Justanswer charge me 45 euros without doing anything or letting me know for why

Hi,
i had some onlie account issues late night and i was unable to contect to helpline of my account and that moment when i was contecting the help line of my onlie account,pop up justanswer tec help on my laptop screen as i was looking to contect helpline for resolve the issue i start messges chat with some body from justanswer after explaining them my problem in two lines they send mi link to pay 5$ through creddit card when i paid it they just diappear and they didnt gave me any solve or helped me to solve my issue and now after 10 days they steal other 45 euros from my credit card,shame on them i need my money back please