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Recently, i encountered an unexpected Issue on 1win — my account was suddenly locked, even though i had completed kyc verification and played fairly without any additional software. Without any prior warning or explanation, my access was restricted, and my funds were frozen in the withdrawal and deposit section.
Recently, i encountered an unexpected Issue on 1win — my account was suddenly locked, even though i had completed kyc verification and played fairly without any additional software. Without any prior warning or explanation, my access was restricted, and my funds were frozen in the withdrawal and deposit section.
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Naturally, I reached out to customer support right away, described the situation, and asked for clarification. At first, there was no response, but I decided to stay patient and continued following up with a few messages. After a while, the support team replied, looked into my case, and restored my account access.
06 de Noviembre a las 17:05 hs.