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Failure to deliver

Failure to deliver product. on the last day of the deadline they claim they cannot use the address provided. they offer no alternative and do not seem to communicate.

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  • davidjeromebracewellgmailcom

     

    Still no delivery after many weeks. Their communication is bad. I suspect they will never deliver and I can only complain to American Express and perhaps they can lose their privileges.

    03 de Febrero a las 8:22 hs.

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    • Tiendamia Representante de Tiendamia

       

      propuso una solución:

       

      Hello David, I hope you are doing very well.

      It is a pleasure to greet you.

      I would like to inform you that the order was indeed not delivered because we received a notification from the bank indicating a dispute/chargeback for the transaction. For this reason, the order could not proceed to delivery.

      Regarding the payment, the bank should already have processed the refund. If you still do not see it reflected, we kindly suggest contacting your bank directly for further details on the status of the refund.

      We remain at your disposal.

      Have a great day.

      23 de Abril a las 15:43 hs.

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