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Reclamo a Open English

Amble to proceed with my enrollment

[Solucionado]

Dear open english team,

i hope this message finds you well.

i recently signed up for your english course, but after giving it further thought, i’ve come to the difficult decision that i am unable to proceed with my enrollment at this time due to my current financial situation. While i was excited to begin studying, i made the decision emotionally, and after reflecting on my circumstances, i realize i cannot commit to the course right now. I do hope to revisit this opportunity in the future when my financial situation improves.

additionally, i was unable to complete the process of finalizing my order over the phone. I initially spoke with someone, but i was transferred to another representative, and unfortunately, the call was disconnected before i could finalize my enrollment.

as my request was made within the last 24 hours, i would like to kindly request the cancellation of my order and inquire about the possibility of a refund. I apologize for any inconvenience this may cause and sincerely hope you understand my situation.

thank you very much for your understanding and assistance. I look forward to your response.

best regards,

att axel montiel

Comentarios
  • Open English Representante de Open English

     

    ¡Buenas tardes, Axel! Me puedes confirmar cuál es tu país de residencia y en qué horario te podemos contactar para así darte el soporte que requieres.

    ¡Te espero!

    23 de Febrero a las 14:46 hs.

  • Open English Representante de Open English

     

    Axel, en nuestro sistema se encuentra reflejado que entraste en contacto con uno de nuestros agentes el cual te dio el soporte correspondiente a tu petición.

    Saludos.

    25 de Febrero a las 9:51 hs.

  • Open English Representante de Open English

     

    La empresa considera que el reclamo fue solucionado. Quedamos a la espera de la confirmación de Axel M

    25 de Febrero a las 9:51 hs.

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