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Reclamo a Ebanx

Meu pagamento foi confirmado no ebanx, mas não recibi meu pedido

I paid for a product on 22 june [números] and the vendor did not confirm my order and did not deliver. The order has been procesed through ebanx, please help me get my money back.
the email used for the purchase was rentaconjulio@hotmail.com and the value was [números] pesos mexicanos.
ive been trying to talk to somebody at ebanx for 3 weeks but its impossible, i cant even find your email to send you details. your chat does not work either.
please help me

Comentarios
  • Radu R

     

    No recibí ningún solución de Ebanx, no recibí nada.

    02 de Agosto a las 6:57 hs.

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    • Radu R

       

      Por favor ayudame entrar en contacto con EBANX por correo electrónico. Ellos no tienen ningún modalidad de contacto por correo electrónico. El único es un chat que no fonctionne.
      Mi correo es radu.rautescu*yahoo.ca
      Gracias

      02 de Agosto a las 7:05 hs.

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      • Radu R

         

        Estoy todavía esperando una solución.
        No recibí nada.

        03 de Agosto a las 11:06 hs.

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        • Radu R

           

          Ayuda por favor.
          No recibí ninguna solucion

          03 de Agosto a las 16:30 hs.

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          • Radu R

             

            Ayudaaa!
            Por favor

            03 de Agosto a las 16:31 hs.

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            • Radu R

               

              I did not receive any communication from Ebanx whatsoever, it's impossible to get in touch with them.
              Tuquejasuma sent them an email on my behalf, but I had tried that email as well and it doesn't accept messages, it's only used by Ebanx to send outgoing messages.
              In short, I find myself at a dead end.
              Ebanx is the worst company ever.
              I would hope that Tuquejasuma could find another way to get in touch with them. Even their phone doesn't accept calls, it's like a ghost company.

              13 de Agosto a las 11:06 hs.

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