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Yahoo verificacion step no trabaja no hay link

Tengo un problema con yahoo email. El link de verificación del correo y teléfono no trabaja. No hay link
contacte a just answer por sus servicios me cobraron $35.00 y no resolvieron mi problema .... Adjunto el email recibido.
i received this unacceptable reply: my issue was not resolved

thank you for contacting yahoo customer care. This is an automatic response to your recent inquiry in case number [números].

if you have general feedback or wanted to let us know your issue was resolved, we'd still love to hear it! please reply to the survey you received via email.

if you have a new issue, or your previous one wasn’t resolved, please submit a new help request at help.yahoo.com and we’ll respond as soon as possible.

thanks!
the yahoo customer care team

stay in touch with the latest news from around the world at news.yahoo.com

dear juliana
i have provided all the information that you requested. 2 pcs of government id. This yahoo email address has belonged to me for many years. i am an english teacher and most of my students and alumni know to contact or recommend me by this email. I don´t know what happened. The only thing i remember is that there was an auto system update and some of the links for the verification step email and phone got lost. I never changed my verification email or phone. Please help me to recover this email address to continue working.
kind regards,

i have to tell you that my previous issue was not solved, but please let me know what else i need to do.

here is the issue
the recovery email link and phone link do not work. my user is inglesprofesor@yahoo. Com and my recovery email is luisgmora@hotmail.com phone is [números].
puede ayudarme por favor. Me siento e*****do

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Comentarios

  • Luis M

     

    I received this unacceptable reply: My issue was not resolved. My Ccard was deducted $35.oo for their services (just Answer) but they did not resolve the issue. They want me to make another request for the same service (issue) and charge me again. I feel cheated.

    Thank you for contacting Yahoo Customer Care. This is an automatic response to your recent inquiry in case number ********.

    If you have general feedback or wanted to let us know your issue was resolved, we'd still love to hear it! Please reply to the survey you received via email.

    If you have a new issue, or your previous one wasn’t resolved, please submit a new help request at help.yahoo.com and we’ll respond as soon as possible.

    Thanks!
    The Yahoo Customer Care Team

    Stay in touch with the latest news from around the world at news.yahoo.com

    Please help *** ********** luisgmora@hotmail.com

    27 de Enero a las 14:16 hs.

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    • Luis M

       

      Sigo en la espera de una solución..... ya es un mes de solicitud a Just answer
      cobraron $35.oo y no solucionaron
      Ya ha pasado 4 months Yahoo verificacion step no trabaja no hay link
      inglesprofesor@yahoo.com

      02 de Febrero a las 22:49 hs.

      Comentar

      • Luis M

         

        Sigo esperando

        02 de Febrero a las 22:52 hs.

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        • Luis M

           

          Esto ya es una burla,,,,, son ya 5 VECES QUE RESPONDO QUE NO HA SIDO SOLUCIONADO MI PROBLEMA CON YAHOO. USTEDES TIENEN TODA LA INFORMACIÓN SOBRE EL PROBLEMA
          JUST ANSWER NO SE HA COMUNICADO NI YAHOO SOBRE MI PROBLEMA DEL LINK DEL CORREO O DEL TELÉFONO PARA RECUPERAR O VERIFICAR EL USUARIO..... NO TRABAJA
          NO RESPONDE NO DA NINGÚN MENSAJE JUSTANSWER ME COBRÓ $35.OO Y JAMAS SOLUCIONO....AHORA TU QUEJA SUMA SOLO ME PREGUNTA SI EL PROBLEMA YA FUE SOLUCIONADO.... ESTA ES LA QUINTA VEZ QUE
          inglesprofesor@yahoo.com *** *** ****

          20 de Febrero a las 15:02 hs.

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