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Subject: clarification request – charged amount does not Match domestika plus price

hi again,

thank you for your response.

i understand your explanation regarding the automatic renewal of domestika plus. However, i would like to clarify that the amount charged to my credit card does not match the price of the domestika plus membership.

on july 10th, [números], a charge of rd$15,[números].52 (approx. Us$[números].19) was made to my credit card ending in [números]. However, the current cost of the domestika plus annual membership is us$[números].00 (about rd$20,[números]).

this shows a significant difference of about rd$5,[números], and when i checked my account, i could not find any purchase or subscription that justifies that amount.

i kindly request that you review this transaction and provide me with:

a detailed explanation of what product or service was charged,

the reason for the price discrepancy,

and if this was an error, i respectfully ask for a full refund.

thank you in advance for your assistance. I await your clarification.

best regards,
marcos novo
email: marcosnovopayero@gmail.com
country: dominican republic

Comentarios
  • MARCOS A

     

    NO RECIBI RESPUESTA POR NINGUNA VIA,

    06 de Agosto a las 9:32 hs.

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